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Team Leader, Field Application Engineering

Location: 

Shanghai, CN

Employment Type:  Permanent

About VAT Group

At VAT, we change the world with vacuum solutions. As the world’s leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years. With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia and Romania, as well as sales and service hubs around the world. We are guided by our passions integrity, teamwork, customer centricity, and innovation – always working together as #oneVAT.

Joining us means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.

JOB TITLE:                 Field Application Engineering Team leader

BUSINESS UNIT:       SEMI(non-KA), GSE, ADV,

REPORTS TO:            Engineering Manager - China

 

                                                                                                                    

 

POSITION SUMMARY:

 

  • Lead a team of FAEs for SEMI non-KA, GSE, ADV within FAE CN department. 
  • Impress upon the organization and direct team the importance of creating a positive customer experience.
  • Enable FAE CN department scalability.
  • Be exposed to leadership and team management tasks.

 

 

ESSENTIAL RESPONSIBILITIES:

 

  • Management
    • Manage day to day team activities of target markets or customers focused FAE team in the FAE CN department 
    • Mange all HR topcis of the team
    • Train new team members in their role as different focused FAEs.
    • Advise and guide team members on variant kinds business and technical details.
  • Escalation:
    • Provide FAE CN internal second level support for customers’ escalations.
  • Strategy:
    • Develop implementation strategies for account (or market) specific key elements of technology and product roadmaps (VAT voice to customer)
  • Communications
    • Condense FAE feedback into technology and product roadmaps and project pipline in order to provide a unified voice to BUs and Corperate R&D (customer voice to VAT)
    • Integrate IDM focused global FAE and feedback into key account NPI activities, escalation handling, product improvement projects, and product roadmap development
    • Contribute team input and customer application knowledge to local and global reporting through account team meetings, local company meetings, QBRs, TRMs, account summits, global sales meetings.
  • Substitution:
    • Cover team member substitution tasks
    • Cover Engineering Manager substitution tasks.

 

 

WORK ENVIRONMENT:

 

  • Office
  • Travel
  • Customer Site

 

KEY PERFORMANCE INDICATOR

  • Specification Wins: Number of Spec. Win projects, including NPI, Share gain, share defend, New Applications.
  • Local Sales organization Revenue
  • Group EBITDA

 

 

SKILL REQUIREMENTS:

 

  • Affinity for people management and desire to care for individual team member and the whole team.
  • Good communication skills (verbal and written)
  • Awareness of on-time delivery, quality, and meeting commitments.
  • Technical skills in the field of the customer processes, valve applications or platforms.
  • Fluent in English (verbal and written) for communication with the headquarters.
  • Ability to work in matrix organization as a strong team player.
  • Ability to work independently, and especially comfortable with customers
  • Ability to manage multiple projects at one time
  • Computer literacy with confidence in using Windows programs - Excel, Word, and PowerPoint

 

 

EXPERIENCE:

 

Essential:

  • Solid experience in vacuum engineering, preferably in the IC process or facility in OEM company or Fab.  
  • Extensive exposure to developing products on system or sub-system level preferable in SEMI / Display / Solar industries.
  • Broad knowledge of VAT product range.

 

Desirable:

  • Experience on leading a functional team or project team as a team leader or coordinator.

 

 

EDUCATION:

 

  • University degree in Mechanical, Electrical, Automation, Microelectronics or Vacuum related engineering disciplines.
  • Master degree in engineering or management is a plus.

Our commitment to inclusion, fairness and equal opportunities

We believe in meaningful careers, continuous learning, and equal opportunities for everyone to drive our innovation and success. We welcome applicants from all backgrounds and are dedicated to fostering an inclusive and respectful workplace. If you have concerns, our compliance channel is available at our website. All reports are handled with strict confidentiality and in accordance with our Code of Conduct.

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