Key Account Manager

About VAT Group

At VAT, we change the world with vacuum solutions. As the world’s leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years. With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia and Romania, as well as sales and service hubs around the world. We guided by our passions integrity, teamwork, customer centricity, and innovation – always working together as #oneVAT.

Joining us means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.

POSITION SUMMARY:

VAT is looking for an experienced Key Account Manager (KAM). The KAM is a strategic leadership position responsible for leading a matrixed global team responsible for execution of VAT group strategy to increase VAT’s revenue, market share and profitability.

Ideal candidate should have a proven record of developing business while increasing customer trust and loyalty, demonstrate strategic thinking and an ability to provide fact-driven proposals to solve complex problems by leveraging a globally matrixed team

ESSENTIAL RESPONSIBILITIES:

• Strategic leadership and coordination of a cross functional team of engineers, service technicians, customer service, product management and finance including aligning team resources and structure in order to effectively execute the global sales strategy;
• Demonstrate leadership with peer groups and management helping to propagate a single (ONE VAT) team approach to the business;
• Understand and communicate SICARRIER’s business and technology road map and drive teams to develop innovative products, improve product quality, attain/maintain the number one supplier position, and maximize revenue, margin and market share;
• Execute strategic account plan for SICARRIER - maximize revenue, new product adoptions and key technology engagements;
• Achieve revenue targets while maintaining a long-term, sustainable, value-based relationship;
• Cultivate effective relationships with customers at all levels, focusing on high level SICARRIER management relationships, enabling VAT to gain significant preferred supplier status on SICARRIER process equipment;
• Develop quarterly and annual strategic growth plans aimed at increasing market share and driving strategically important corporate objectives;
• Prepare monthly sales forecasts for presentation to VAT management
• Develop and maintain relationships with internal departments through communication of customer situations, opportunities and overall market conditions;
• Orchestrate internal action plans based on customer feedback and continuous improvement activities to achieve customer satisfaction;
• Lead in contract and commercial negotiations and must coordinate efforts with VAT business unit leaders, global product managers and Management.

WORK ENVIRONMENT:

• Travel is required; approximately 10-20% should be expected.
• Multinational and cross-culture exposure

REQUIREMENTS

• Experience in managing a semi equipment account for a publicly traded company preferred;
• Proven negotiation skills at executive level.
• Must have the ability to work in a team environment, work under pressure and adapt to demands of a changing environment;
• Vacuum Technology, semiconductor process experience, and system architecture knowledge required;
• Strong interpersonal, time management, analytical and communication skills, creativity enthusiasm and a positive can do approach required;

• Fluency in Chinese and English.

EDUCATION:   4 year technical degree; Master degree/MBA or equivalent experience is preferred.

Our commitment to inclusion, fairness and equal opportunities

We believe in meaningful careers, continuous learning, and equal opportunities for everyone to drive our innovation and success. We welcome applicants from all backgrounds and are dedicated to fostering an inclusive and respectful workplace. If you have concerns, our compliance channel is available at our website. All reports are handled with strict confidentiality and in accordance with our Code of Conduct.