BE GREAT TOGETHER WITH US.

Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years. 

With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide.  The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan. 

JOB TITLE:                 Field Application Engineer

BUSINESS UNIT:       SSG

REPORTS TO:            Engineering Manager - China

POSITION SUMMARY:

• The Field Application Engineer (FAE) represents the technical interface to the customer. He/She is the technical specialist on the customer processes, application and tools.
• The FAE is identifying challenges and opportunities at the customer site or a certain market and recognizes new business opportunities for VAT as well as upcoming challenges at the OEM before reaching “official” reporting channels.
• FAE is guiding the customer in finding better solutions for their products.
• FAE acts strongly on the technical level and on further trends at the customer processes and identifies future product requirements.

ESSENTIAL RESPONSIBILITIES:

• Responsible for specification for new product developments and existing product improvements.
• Responsible for local customer support during New Product Introduction (NPI).
• Responsible for execution and support of experiments e.g. test valves at customer site.
• Provide accurate and precise answers to application related technical customer requests.
• Reliable technical contributor in projects for both headquarters and customer. Voice of headquarters project team in customer projects. Voice of customer in product development projects.
• Takes technical decisions together with customer based on general BU guidelines. Detail consultation with HQ not in every case required.
• Identify OEM technical roadmaps and communicate to Product Managers.
• Support Product Managers in defining actual and future product requirements in order to protect and increase the share of wallet for VAT Group worldwide.
• Research on a certain market. Be clear about its roadmap or generation upgrading. Identify our products’ opportunities and challenge from it.
• Frequently communicate with HQ Engineering Team for alignment on latest product roadmap.
• Support complex technical escalations at customers in cooperation with responsible Product Manager.
• Support the sales entities of VAT Group in customer acquisition and negotiations, and proactively drive the product specification process.
• Contributes to the VAT application engineering network
• Carefully monitor competitor landscape, run competition analysis and work out VAT’s competitive advantage

WORK ENVIRONMENT:

• Office
• Travel
• Customer Site

SKILL REQUIREMENTS:

• Technical skills in the field of the customer processes, valve applications or platforms.
• Awareness of on-time delivery, quality, and meeting commitments.
• Fluent in English (verbal and written) for communication with the headquarters.
• Ability to work in matrix organization.
• Ability to troubleshoot and solve complex engineering and technical product issues using sound judgment
• Ability to work independently, and especially comfortable with customers
• Ability to manage multiple projects at one time

• Strong team player
• Computer literacy with confidence in using Windows programs - Excel, Word, and PowerPoint
• Ability to read mechanical drawings.

EXPERIENCE:

Essential:

• Solid experience in vacuum engineering, preferably in the IC process or facility in OEM company or Fab.  
• Mechanical hands on experience at tools in the fab or labatory.
   

Desirable:

• Knowledge of VAT valve product range is advantageous.

• Extensive exposure to developing products on system or sub-system level preferable in SEMI industry. Well demonstrated creativity for system or sub-system development.

EDUCATION:

• University degree in Mechanical, Electrical, Automation, Microelectronics or Vacuum related engineering disciplines.

Interested? We look forward to receive your application. 

You can expect a dynamic and successful company where innovation, courage, fairness and transparency are encouraged and your ideas are welcome. 

Vin Zhou 

Experience VAT