BE GREAT TOGETHER WITH US.

Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years. 

With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide.  The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan. 

Field Service Technician

As a Field Service Technician, you’ll play a key role in supporting our advanced vacuum valve systems through hands-on technical service, both remotely and on-site. This position is perfect for a self-motivated problem-solver who thrives in dynamic environments, enjoys traveling, and takes pride in delivering top-tier service and solutions to customers in the semiconductor industry.

YOUR CHALLENGES

• Provides remote and on-site advanced level technical support to evaluate, troubleshoot and repair VAT products.
• Travel to customer's site for field service or training when necessary.
• Work with Product Groups in the HQ about product challenges in the field providing detailed feedback on troubleshooting, service, repair, and product improvements.
• Complete repairs and test the product to factory specifications.
• Leverage VAT ERP system and tools to select parts necessary for repair and order from the spares depot.
• Monitor and maintain the service workflows to complete assigned daily tasks such as Evaluations, Repairs and Failure assessments.
• Write concise, clear failure analysis reports.
• Must be available to work overtime as required.

YOUR COMPETENCIES

• A degree or certification in electronics, mechanical engineering, or a related field is preferred.
• Technical Skills: Proficiency in troubleshooting, diagnostics, and repair of complex equipment.
• Familiarity with semiconductor manufacturing processes and tools is a plus.
• Understanding of Basic Electronics and capable of reading drawings.
• Computer skills - proficient with Microsoft Outlook and Office applications.
• Experience: Prior experience in field service, equipment maintenance, or a similar role is highly valued.
• Ability to function independently and multi-task is a must.
• Communication Skills: Ability to explain technical concepts clearly to clients and collaborate effectively with team members is a must.
• Physical Requirements: Capability to work in clean-room environments and to stand on your feet for extended periods throughout the workday, handle equipment safely. Ability to lift 50 pounds with frequent lift/ carry of 25 pounds
• Ability to travel both domestically and internationally, as required.
• Must be authorized to work in the U.S. for this employer.
   

Interested? We look forward to receive your application. 

You can expect a dynamic and successful company where innovation, courage, fairness and transparency are encouraged and your ideas are welcome.