Field Application Engineer
San Jose, CA, US
BE GREAT TOGETHER WITH US.
Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years.
With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan.
Our team in San Jose, US is looking for you:
Field Application Engineer
YOUR CHALLENGES
- Identify and precisely describe technical requirements for nevi product developments and existing product improvements.
- Provide local customer support during New Product Introduction (NPI).
- Execute and support product setup, testing, and experiments at customer sites.
- Provide accurate and precise answers to application related technical customer requests.
- Reliable technical contributor in projects for both VAT and customers:
- Voice of VAT engineering in customer projects.
- Voice of customer engineering in product development projects.
- Take technical decisions together with customers based on general BU guidelines. Detail consultation with Development Engineering is not required in every case.
- Identify customer technical roadmaps and communicate to Product Managers.
- Support Product Managers in defining actual and future product specifications in order to protect and increase the share of wallet for VAT Group worldwide.
- Support complex technical escalations at OEM customers and end users in cooperation with responsible Product Managers.
- Support Account Managers in customer acquisition and technical negotiations, proactively drive the product requirements definition process.
- Contribute to the VAT application engineering network.
- Monitor competitor landscape, run competition analyses, and identify VAT's competitive advantage
YOUR COMPENTENCIES
- Technical skills in the field of customer processes, valve applications, and / or platforms.
- Good communication skills (verbal and written).
- Awareness of on-time delivery, quality, and meeting commitments.
- Fluent in English (verbal and written) for communication with customers and global VAT.
- Ability to work in a global matrix organization.
- Solid experience in vacuum engineering, preferably in the SEMI / Display / Solar industries
- Extensive exposure to developing products on system or sub-system level preferable in SEMI / Display / Solar industries
- Hands-on work experience on vacuum and / or processing systems in manufacturing fabs or labs.
- Knowledge of VAT product range is advantageous.
Interested? Then we look forward receiving your online application.
You can expect a dynamic and successful company where innovation, courage, fairness, openness and transparency are encouraged and your ideas are welcome. We offer flexible options for hybrid working. Your development according to your strengths and aspirations in your career is of great importance to us.
www.vatvalve.com
Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto