field application engineer
Hwaseong-si, Gyeonggi-do, KR
BE GREAT TOGETHER WITH US.
Innovation, Efficiency and Ambition: this is what VAT has stood for 60 years.
With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan.
JOB TITLE: Field Application Engineer
REPORTS TO: Engineering Manager
RESPONSIBILITIES:
Provide technical support to guide to end-users who are the biggest enterprise semi-conductor companies in product selection or required specifications.
Project management skill to run the evaluation activities with customers and internal organizations.
Prepare TRM (technical review meeting) together with BU and account managers.
Lead product promotion activities (value selling) by close collaboration with BU/Sales.
Work closely with account managers and BU to ensure rapid response to opportunities and effective solutions to customer issues.
Support complex technical escalations at end users in cooperation with PM.
Grow BU revenue and identify new business opportunities.
Analyze and report industry trends and technology issues/changes that could impact VAT.
Professionally represents the company to the customer. Utilize knowledge of company’s product lines to keep existing/ potential customers informed when new/ additional needs are identified.
Contribute to VAT application engineering network.
SKILLS:
Good knowledge of semiconductor process and application.
Excellent communication skills -- in writing, by phone, and group and one-on-one presentations.
Ability to identify customer pains and define required product features.
Ability to comprehend and relate technical product and process specifications.
Ability to condense information into action lists.
Good problem-solving skills and strength in managing conflicts.
Skillful at building relationship with customer especially Design team.
Strong team player.
Minimum Qualification
5+ years’ experience in a FAE/account management position in semiconductor equipment or component industry.
Good experience in semiconductor frontend equipment or components.
Experienced with matrix organization.
Knowledge of VAT valve product range is advantageous.
EDUCATION: A BS in Engineering disciplines or equivalent education and/or experience.
You have any questions about this position?
Contact June Kim via E-Mail or phone.