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Repair Engineer

Location: 

Hwaseong-si, Gyeonggi-do, KR

Employment Type:  Permanent

About VAT Group

At VAT, we change the world with vacuum solutions. As the world’s leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years. With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia and Romania, as well as sales and service hubs around the world. We are guided by our passions integrity, teamwork, customer centricity, and innovation – always working together as #oneVAT.

Joining us means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.

 

General Purpose of Job:

The Repair engineer supports warranty/paid service for customer owned valves. Required activities are FA(Failure Assessment) activity/repair activity/final test activity and customer communication support at the point of technical view. It needs to work closely with relevant departments/HQ and needs to align with Service Center manager/Service coordinator for repair scheduling/best approach.

 

Location:

Location:

VAT Service Center

Travel:

When required regionally and internationally (less than 20% estimated)

 

Duties & Responsibilities:

  1. Perform the failed valve FA(Failure Assessment)/repair
  2. Technical communication with customer/HQ based on valve FA(Failure Assessment) report
  3. Perform ERP update for FA/Repair related activities
  4. Close work with relevant departments(Customer Service team/Operation team/Sales team/Field Application team)
  1. Communication/alignment with Service coordinator/Field Service team.
  2. Perform on-site support to fix field issues if needs.
  3. Perform scheduling for the failed valve FA

 

Key Relationships:

  • Customers (OEM, End user, Sales partners)
  • Other div. in VAT-Korea
  • Quality team in Switzerland/Malaysia
  • Coordinator and Managers
  • WW service center (Japan, Taiwan, China, Singapore, US, Switzerland)

 

 

Knowledge, Skills, & Abilities:

  • BS/College degree with mechanical engineering, electronic engineering, electric engineering, mechatronics engineering, material science engineering
  • >2yrs experience of CS team/engineering team in SEMI/Display industry
  • Prefer the experience of SEMI/Display capital companies.
  • Prefer the experience of vacuum process/valve operation in SEMI/Display industry.
  • Technical competence for mechanical/electrical/software.
  • Strong customer focus and commitment to customer satisfaction.
  • Prefer verbal and written communication skill in Korean and English.
  • Demonstrated ability to work in a team-based environment.
  • Demonstrated skills in using computer applications (Word, Excel, PowerPoint).
  • Strong ownership/mind-set of teamwork, positive mind

 

Our commitment to inclusion, fairness and equal opportunities

We believe in meaningful careers, continuous learning, and equal opportunities for everyone to drive our innovation and success. We welcome applicants from all backgrounds and are dedicated to fostering an inclusive and respectful workplace. If you have concerns, our compliance channel is available at our website. All reports are handled with strict confidentiality and in accordance with our Code of Conduct.

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