Repair Engineer
Hwaseong-si, Gyeonggi-do, KR
BE GREAT TOGETHER WITH US.
Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years.
With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan.
General Purpose of Job:
The Repair engineer supports warranty/paid service for customer owned valves. Required activities are FA(Failure Assessment) activity/repair activity/final test activity and customer communication support at the point of technical view. It needs to work closely with relevant departments/HQ and needs to align with Service Center manager/Service coordinator for repair scheduling/best approach.
Duties & Responsibilities:
- Perform the failed valve FA(Failure Assessment)/repair
- Technical communication with customer/HQ based on valve FA(Failure Assessment) report
- Perform ERP update for FA/Repair related activities
- Close work with relevant departments(Customer Service team/Operation team/Sales team/Field Application team)
- Communication/alignment with Service coordinator/Field Service team.
- Perform on-site support to fix field issue if needs be.
- Perform scheduling for the failed valve FA
Knowledge, Skills, & Abilities:
- BS/College degree with mechanical engineering, electronic engineering, electric engineering, mechatronics engineering, material science engineering
- >3yrs experience of CS team/engineering team in SEMI/Display industry
- Prefer the experience of SEMI/Display capital companies.
- Prefer the experience of vacuum process/valve operation in SEMI/Display industry.
- Technical competence for mechanical/electrical/software.
- Strong customer focus and commitment for customer satisfaction.
- Prefer verbal and written communication skill in Korean and English.
- Demonstrated ability to work in a team-based environment.
- Demonstrated skills in using computer applications (Word, Excel, PowerPoint).
- Strong ownership/mind-set of teamwork, positive mind
You have any questions about this position?
Contact Namsue Kim via E-Mail or phone.