TITLE: FAE

REPORTS TO : Engineering Manager

Primary role & responsibility

Provide technical support to guide end-users who are the semi-conductor and display manufacturing companies in Korea in product selection or required specifications.
Project management skill to run the evaluation activities with customers and internal organizations.
Prepare TRM (technical review meeting) together with BU and account managers.
Lead product promotion activities (value selling) by close collaboration with BU/Sales.
Work closely with account managers and BU to ensure rapid response to opportunities and effective solutions to customer issues.
Support complex technical escalations for end users in cooperation with PM. Sometimes can be included in OEMs as well for satisfying end users’ request.
Grow BU revenue and identify new business opportunities.
Professionally represents the company to the customer. Utilize knowledge of company’s product lines to keep existing/ potential customers informed when new/ additional needs are identified.

Additional Requirements & Remarks

Quality issue following up if it is assigned by manager.
Analyze and report industry trends and technology issues/changes that could impact VAT.
Contribute to VAT application engineering network.
Sometimes irregular tasks which are assigned by manager when there is a need to respond urgently for team and VAT.

SKILLS:

Good knowledge of semiconductor and/or display process and application. Especially knowledge and fully understanding of SEMI and/or display equipment is highly advantageous.
Excellent communication skills -- in writing, by phone, and group and one-on-one presentations.
Mandatorily speak Korean at the level of a native speaker and have a good English communication skill, because the main role is to escalate the clarified requests and problems from customers to BU and to explanate BU’s strategy to customers.
Ability to identify customer pains and define required product features.
Ability to comprehend and relate technical product and process specifications.
Ability to condense information into action lists.
Good problem-solving skills and strength in managing conflicts.
Skillful at building relationship with customer.

KPI

Spec-win : Define and achieve the spec-win goal
Efforts to create new opportunities
Good relation and good-communication with team members for teamwork building

Minimum Qualification

Good experience in semiconductor/display frontend equipment or components.
5+ years’ experience in a FAE/account management position in semiconductor/display equipment or component industry is highly advantageous.
Experienced with matrix organization.
Knowledge of VAT valve product range is advantageous.
Nationality : Korean or Mandatorily speak Korean at the level of a native speaker
Education : BS in Engineering disciplines or equivalent education.
Language skill : Eng. Conference call and oversea biz travel
No commuting problem with current office region (Hwaseong si)

Preferred Qualification

Experience : 5+ years of semiconductor/display frontend equipment or components company, or end-user company
Major : Machinery, Semiconductor, Electronics
Language skill : free communication in Eng.
Certificate : language-related, work-related

You have any questions about this position? 

Contact June Kim via E-Mail or phone.