BE GREAT TOGETHER WITH US.

Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years. 

With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide.  The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan.

JOB TITLE: FAE, GSE

REPORTS TO : Engineering Manager

Primary role & responsibility

• Provide technical support to guide end-users who are the semi-conductor and display manufacturing companies in Korea in product selection or required specifications.
• Project management skill to run the evaluation activities with customers and internal organizations.
• Prepare TRM (technical review meeting) together with BU and account managers.
• Lead product promotion activities (value selling) by close collaboration with BU/Sales.
• Work closely with account managers and BU to ensure rapid response to opportunities and effective solutions to customer issues.
• Support complex technical escalations for end users in cooperation with PM. Sometimes can be included in OEMs as well for satisfying end users’ request.
• Grow BU revenue and identify new business opportunities.
• Professionally represents the company to the customer. Utilize knowledge of company’s product lines to keep existing/ potential customers informed when new/ additional needs are identified.

Additional Requirements & Remarks

• Quality issue following up if it is assigned by manager.
• Analyze and report industry trends and technology issues/changes that could impact VAT.
• Contribute to VAT application engineering network.
• Sometimes irregular tasks which are assigned by manager when there is a need to respond urgently for team and VAT.

SKILLS:

• Good knowledge of semiconductor and/or display process and application. Especially knowledge and fully understanding of SEMI and/or display equipment is highly advantageous.
• Excellent communication skills -- in writing, by phone, and group and one-on-one presentations.
• Mandatorily speak Korean at the level of a native speaker and have a good English communication skill, because the main role is to escalate the clarified requests and problems from customers to BU and to explanate BU’s strategy to customers.
• Ability to identify customer pains and define required product features.
• Ability to comprehend and relate technical product and process specifications.
• Ability to condense information into action lists.
• Good problem-solving skills and strength in managing conflicts.
• Skillful at building relationship with customer.

KPI

• Spec-win : Define and achieve the spec-win goal
• Efforts to create new opportunities
• Good relation and good-communication with team members for teamwork building

Minimum Qualification

• Good experience in semiconductor/display frontend equipment or components.
  5+ years’ experience in a FAE/account management position in semiconductor/display equipment or component industry is highly advantageous.
• Experienced with matrix organization.
• Knowledge of VAT valve product range is advantageous.
• Nationality : Korean or Mandatorily speak Korean at the level of a native speaker
• Education : BS in Engineering disciplines or equivalent education.
• Language skill : Eng. Conference call and oversea biz travel
• No commuting problem with current office region (Hwaseong si)

Preferred Qualification

• Experience : 5+ years of semiconductor/display frontend equipment or components company, or end-user company
• Major : Machinery, Semiconductor, Electronics
• Language skill : free communication in Eng.
• Certificate : language-related, work-related
• Age : under 38yr

You have any questions about this position? 

Contact June Kim via E-Mail or phone.