BE GREAT TOGETHER WITH US.

Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years.

With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide.  The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan.

Roles, Responsibilities and Job Expectations

• Lead Intercompany complaints, rejections, and Non-Conformance (NC) management from containment to full PDCA closure.
• Drive urgent issue resolution and provide support anytime as required to ensure smooth 24/7 operations and prevent line-down situations.
• Perform Root Cause Analysis (RCA), RCCA/CAPA implementation, and effectiveness verification to eliminate recurring failures.
• Collaborate with PQE, PM, Design Engineering (DE), Planner, QA Assembly, Production and Intercompany counterparts (CH, RO, ComVat) to conduct risk assessments, manage escalations, and ensure timely 8D problem resolution.
• Coordinate cross-functional containment actions and disposition decisions to minimize customer and production impact.
• Monitor quality KPIs, complaint trends, rejection rates, and recurring issues, and drive continuous improvement initiatives.
• Ensure timely closure of corrective actions and escalate critical quality risks when required.
• Conduct product, process, and Layered Process Audits (LPA) to verify compliance and process effectiveness.
• Support supplier quality management, customer/certification audits, and quality documentation maintenance.
• Provide guidance and training on quality requirements and problem-solving methodologies.
• Report quality performance, complaint status, quality risks, and improvement progress regularly to the Quality Manager.
• Perform other tasks as assigned by superior.

Authorities

• Approve the quality alert in the absence of the quality manager

Key Competencies and Skills

• Experience in Quality Assurance, Supplier Quality, Process Engineering, or Manufacturing Quality.
• Degree or diploma in Engineering, Science, Quality, or related field.
• Good knowledge of complaint handling, NC management, containment, RCCA/CAPA, and PDCA closure.
• Familiar with RCA, 5-Why, 8D, FMEA, risk assessment, and action effectiveness check.
• Able to resolve urgent quality issues to support production and prevent line down.
• Able to monitor quality KPIs, rejection trends, and recurring issues for improvement.
• Good teamwork with PQE, PM, DE, Planner, QA Assembly, Production, Supplier Quality, and Intercompany teams.
• Good communication and escalation skills with clear status updates.
• Independent, organized, customer-oriented, and able to manage multiple priorities.
• Proficient in Microsoft Office for reports, trackers, and presentations.

Special Skills (such as special certifications)

• Machining, mechanical parts, or high-mix manufacturing experience is an advantage.
• Intercompany complaint, rejection, or cross-site quality coordination experience is an advantage.
• Knowledge of ISO 9001; Internal Auditor certification is preferred.
• Knowledge of 8D, RCA, RCCA/CAPA, FMEA, LPA, audit, and risk assessment.
• Experience in quality data analysis, KPI reporting, and continuous improvement.
• Able to support audits, supplier quality activities, and quality documentation.
• Knowledge of inspection methods, drawings, GD&T, or metrology is an added advantage.

Remarks

• Carry out and support special task to the company directed by Company Management

VAT is an equal opportunity employer. We see ourselves as a responsible and far-sighted employer that offers not only jobs, but also career and personal development opportunities through various training programs. We recognize the value of employee diversity and provide equal employment opportunity for all qualified application that contributes to innovation, improves customer orientation and employee satisfaction. One-step in this direction is to ensure that people are recognized and fairly compensated for their contributions to the company. In 2021, VAT received the Fair-ON-Pay+ certificate as an acknowledgement for our commitment in ensuring equal pay for equal work between men and women.