IT Business Consultant - Modern Workspace
Batu Kawan, MY
BE GREAT TOGETHER WITH US.
Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years.
With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan.
The IT Business Consultant (Modern Workspace) plays a crucial role in enhancing the digital workplace experience by assessing, implementing, and optimizing modern workspace technologies. This role involves collaborating with various business units to drive technology adoption, improve digital communication, and ensure seamless integration of IT solutions aligned with business objectives.
In addition to modern workspace solutions, this role provides IT consulting and support for non-ERP (Non-D365) systems, including IT service management tools, collaboration platforms, HR-related IT systems, and corporate communication solutions. The consultant will act as a key liaison between IT and business teams, ensuring that technology solutions meet operational needs while enhancing efficiency and user experience. Experience with project- and change-management is essential for this role.
Your responsibilities include, but not limited to:
- Lead and manage modern workspace projects such as evaluation and implementation of new technologies, such as Microsoft Copilot, new ticketing system, etc.)
- Act as the primary responsible person and project manager for assigned IT projects.
- Handle projects throughout the entire lifecycle, including:
- Identifying business needs and developing IT solutions.
- Solution design and requirements gathering.
- Configuration and testing of tools and platforms.
- Collaborating with the development team and/or implementation partners for enhancements.
- Documentation and training for end-users.
- Manage digital workplace solutions, including workspace booking systems, contracting tools, ticketing platforms, project management landscape and intranet solutions (VATsUp).
- Ensure seamless integration of IT tools across departments, particularly on such as HR systems (myHR time and attendance, digitalization of recruitment) and marketing Communications (corporate website, social intranet).
- Analyze (Microsoft Power BI) reports by retrieving and analyzing data from various IT platforms to support business decisions.
- Collaborate with stakeholders across the organization to optimize processes, reduce operational costs, and enhance IT efficiency.
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Others
- Any other duties as assigned by superior or portfolio manager (based in Switzerland).
Key Competencies and Skills
- Education: Bachelor’s degree in IT, Computer Science, Business Information Systems, or related fields.
- Experience: 5+ years in IT business consulting, modern workspace technology, or digital transformation projects.
- Experience with adoption- and change-management.
- Strong understanding of M365 ecosystem and digital collaboration tools.
- Experience with AI-based IT tools, ITSM solutions, and ticketing platforms are preferred.
- Knowledge of HR IT systems, digital recruitment, and employee management tools is a plus
Special Skills (such as special certifications)
- Microsoft 365 Certified: Modern Desktop Administrator Associate.
- Able to work independently and proactively while keeping project and company goals in mind.
- Excellent stakeholder management and communication skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple projects and deliver results in a fast-paced environment.
- Project- and/or change-management certifications are considered a plus
VAT is an equal opportunity employer. We see ourselves as a responsible and far-sighted employer that offers not only jobs, but also career and personal development opportunities through various training programs. We recognize the value of employee diversity and provide equal employment opportunity for all qualified application that contributes to innovation, improves customer orientation and employee satisfaction. One-step in this direction is to ensure that people are recognized and fairly compensated for their contributions to the company. In 2021, VAT received the Fair-ON-Pay+ certificate as an acknowledgement for our commitment in ensuring equal pay for equal work between men and women.