Business Process Manager

About VAT Group

At VAT, we change the world with vacuum solutions. As the world’s leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years. With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia and Romania, as well as sales and service hubs around the world. We are guided by our passions: integrity, teamwork, customer centricity, and innovation – always working together as #oneVAT.

Joining us means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.

You will play the role as the Business Process Manager and Strategic Program Manager. As a Business Process Manager, you will be responsible for optimizing and improving the overall efficiency and effectiveness of our organization's business processes. As Strategic Program Manager, you will be responsible for the full spectrum of key strategic program management and manage it from E2E point of view

You will work closely with various departments, stakeholders, and teams to identify areas for improvement, design and implement streamlined processes, and monitor their performance to ensure they align with our business objectives. The role requires a keen understanding of business operations, analytical thinking, and strong leadership skills to drive process changes successfully. You will play a vital role in driving organizational efficiency, optimizing operations, and fostering a culture of continuous improvement. Your expertise in process management & strategic project/program management and leadership will contribute significantly to the success of our company's strategic initiatives.

This role requires a keen understanding of high level E2E business operations, program & project management, analytical & strategic thinking, and strong leadership skills to successfully drive accountabilities among the track lead.

Your responsibilities include, but not limited to:

• Program Management:
  
  • Responsible for overseeing and leading the entire project to ensure the scope and project milestones are met successfully.
  • To act as a liaison person between the entire project team (internal and external) and ensure alignment.
  • Collaborate with all parties to ensure program meets time, scope, quality and cost targets.
  • Report regularly the progress of the program to the stakeholders (Up to group Executive level )
  • Manage and lead cross-functional project team members
  • Responsible to acquire project resources and form project team (multi-discipline). Develop the team according to project & team needs.
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Measure project performance using appropriate tools and techniques
  • Report and escalate to management as needed
  • Manage the relationship with internal and external stakeholders.
  • Initiates project scope, requirements and key deliverables by collecting or receiving from management team.
  • Responsible to develop Project Management Plan, consistently monitor and control project progress.
  • Utilize Project Management Software (such as Microsoft Project) to generate schedules, analyse critical path/ float, and monitor project progress.
  • Take a leadership role in coordination of the team member activities. Navigate team to project goal.
  • Perform project risk assessment and determine risk respond plan. Regularly monitor identified risks and actively look /aware new potential risk once project progressed 

• Process Analysis and Evaluation:
  
  • Conduct comprehensive analysis of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.
  • Collaborate with stakeholders to understand business requirements and align process changes with strategic goals.
  • Utilize data-driven insights to identify key performance indicators (KPIs) and measure process performance and outcomes.

• Process Design and Implementation:
  
  • Develop and design streamlined processes and procedures that enhance productivity, reduce costs, and improve overall operational efficiency.
  • Ensure that new processes are clearly documented, communicated to relevant teams, and effectively implemented.
  • Work with cross-functional teams to gain buy-in and ensure smooth integration of process changes.

• Process Monitoring and Optimization:
  
  • Establish mechanisms for ongoing monitoring and evaluation of implemented processes to identify potential issues or deviations.
  • Regularly analyze performance data, gather feedback, and adjust as needed to continuously improve processes.
  • Implement best practices and industry standards to further optimize business processes.

• Change Management and Leadership:
  
  • Lead change management initiatives to foster a culture of continuous improvement and process excellence.
  • Engage and educate employees at all levels on process changes, addressing concerns, and promoting adoption.
  • Provide guidance and support to teams during the transition phase and ensure adherence to new processes.

• Continuous Improvement:
  
  • Act as a champion for process excellence, promoting a culture of continuous improvement within the organization
  • Identify opportunities to automate processes or integrate other technology solutions to streamline workflows.
  • Monitor industry trends and best practices related to BPMN and process documentation to drive ongoing improvements.

• Key Performance Indicator (KPIs)
  
  • End-to-end process maturity
  • Achievement of process KPI targets
  • Meeting project KPI in terms of project deliverables ( time, cost & quality)
  • Consistent high service level provided to key stakeholders

Minimum Qualification

• Bachelor's degree in Business Administration, Management, Engineering, Supply Chain or a related field. Master's degree is a plus.
• Proven experience (typically 5+ years) in business process management & driving strategic programs/projects/process improvement with domain knowledge and experience either in Supply Chain (Planning/Purchasing/Warehouse/Logistics) or Manufacturing (Industrial Engineering/Project Management)
• Fluent English and ability to articulate clearly
• Need to have experience in program/project management
• Experience in driving for process improvements in the area of Supply Chain or Manufacturing
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Excellent project management skills with the ability to lead cross-functional teams effectively.
• Strong communication and interpersonal skills to collaborate with diverse stakeholders.
• Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).
• Familiarity with process modeling and workflow software tools.
• Ability to adapt to a dynamic and fast-paced work environment

Preferred Qualification

• Consulting background preferred
• Solid experience facilitating and moderating process mapping & improvement workshop
• ERP integration for new ERP system roll out

Our commitment to inclusion, fairness and equal opportunities

We believe in meaningful careers, continuous learning, and equal opportunities for everyone to drive our innovation and success. We welcome applicants from all backgrounds and are dedicated to fostering an inclusive and respectful workplace. If you have concerns, our compliance channel is available at our website. All reports are handled with strict confidentiality and in accordance with our Code of Conduct.